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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Trish Estepp

September 11, 2023

5  out of  5 rating by Trish Estepp
"My husband and I decided to switch to State Farm after being with our previous insurance company for over 10 years. Our rates with the previous company went up significantly this year and we felt we had to shop around. We landed on State Farm of Berea and we're so glad we did. Everyone in their office is so friendly and helpful. We felt like we had always been with them for our insurance needs. The rates were so much better than what we were previously paying, particularly with such heavy rate increases. I tried to get them reduced with our previous company but didn't get any response so it was time to move on. Thank you to everyone at Berea State Farm. You've made us feel welcome and helped to ease a financial burden."

Sandra Baker

September 11, 2023

5  out of  5 rating by Sandra Baker
"With all the turmoil with most everything in the world today, it is a relief to know that someone has your back. When we moved to Jackson County our insurance rates were really high, so we changed to another carrier. Believe me that was not the right move. The first six months were affordable, but the next six months skyrocketed. I called and spoke with the staff and they worked so hard to get us the best possible rates. I certainly have no intention of ever leaving State Farm again. Good Job!!!"

Drew Riley

September 8, 2023

5  out of  5 rating by Drew Riley
"Had roof damage from a storm and they replaced my roof with no problems. The best and nicest insurance company I’ve ever had!"

Kevin Crane

September 8, 2023

5  out of  5 rating by Kevin Crane
"I've been with Craig since the beginning. I have all my cars and house with him. His employees are so helpful and nice. Quick to get back."

Aleisa Combs

September 8, 2023

5  out of  5 rating by Aleisa Combs
"Have been a member for 25 years great rates and great customer service"

Jonathan Reed

September 8, 2023

5  out of  5 rating by Jonathan Reed
"I’ve been a State Farm customer for over 20 years. They have always treated me well. I’ve only had a couple of small claims but both instances were taken care promptly with no problems. It’s nice to be covered by a large reputable company and deal with local people when you need assistance."

Sean Gabbert

September 7, 2023

5  out of  5 rating by Sean Gabbert
"Everybody there is highly professional. I always recommend people of they ask what insurance company they should get"

D Shelton

September 7, 2023

5  out of  5 rating by D Shelton
"Great people to deal with extremely nice and always happy to help with any needs of the customer..."

Eunice Peters

September 7, 2023

5  out of  5 rating by Eunice Peters
"I recently visited the Craig Loftis State Farm Insurance Agency to get a quote on auto and homeowners insurance. After a very pleasant visit working with Trey we were able to see that we was going to be able to save a substantial amount annually over our previous insurance carrier for the same coverage. When we told our daughter about our savings experience, she also met with Trey and he was able to save her a considerable amount on her home and auto coverage too. My family highly recommends the Craig Loftis insurance Agency in Berea for a very comfortable experience. Ronnie P."

Hugh Byrd

September 7, 2023

5  out of  5 rating by Hugh Byrd
"Good people good service."

Pauline Noe

September 7, 2023

5  out of  5 rating by Pauline Noe
"Very friendly staff. Lowest prices. The staff are great about getting you the best discounts that are available. Thank you Craig Loftus State Farm"

Jamie Kirby

September 5, 2023

5  out of  5 rating by Jamie Kirby
"They have been wonderful to work with and explained everything in a way I could understand. If there was a way I could give more stars I would!"

Justin Spires

September 5, 2023

5  out of  5 rating by Justin Spires
"They are easy to work with and respond quickly. I’d recommend them"

kyla4real

April 25, 2023

5  out of  5 rating by kyla4real
"I never really leave reviews. But for Craig I had too! He was extremely personable and helpful through everything I needed help with, every step of the way! He’s a great guy!"

Alyssa Hysell

April 25, 2023

5  out of  5 rating by Alyssa Hysell
"Craig was awesome to speak with over the phone, answered all of my questions, and made sure I understood everything as well. Would recommend to anyone!!"

Kristooher Seals

April 22, 2023

5  out of  5 rating by Kristooher Seals
"Great place, great people will help you with all your insurance needs"

Ally Broadus

April 22, 2023

4  out of  5 rating by Ally Broadus
"They are really helpful with anything you need"

Kassidy Easterling

April 22, 2023

5  out of  5 rating by Kassidy Easterling
"Wonderful staff and wonderful service! Trey Boggs was able to lower my monthly payment from a competing agency, while providing me with better services! Highly recommend!! 10/10!!"

Melissa St John

April 22, 2023

5  out of  5 rating by Melissa St John
"Been a customer at Craig Loftis State Farm for years!"

Misty Brock

April 22, 2023

5  out of  5 rating by Misty Brock
"Been a customer for several years now! Craig Loftis and his office staff take care of all our insurance needs and are the most welcoming, helpful staff! Stop by and see them. You’ll be glad you did!"

Coconut

April 21, 2023

5  out of  5 rating by Coconut
"Could not say enough good things about Craig Loftis State Farm!! 5 stars for sure!!"

Melonie Hembree

April 21, 2023

5  out of  5 rating by Melonie Hembree
"Love this insurance office! Very friendly staff that treats you like family with all your needs."

MaKayla Skeans

April 21, 2023

5  out of  5 rating by MaKayla Skeans
"The best people to work with. Affordable insurance rates!"

Mary Wilson

April 21, 2023

5  out of  5 rating by Mary Wilson
"I felt super comfortable talking to the staff. They were very welcoming and understanding of my issues"

Piper Gullett

April 21, 2023

5  out of  5 rating by Piper Gullett
"He is so awesome!!!"