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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

kyla4real

April 25, 2023

5  out of  5 rating by kyla4real
"I never really leave reviews. But for Craig I had too! He was extremely personable and helpful through everything I needed help with, every step of the way! He’s a great guy!"

Alyssa Hysell

April 25, 2023

5  out of  5 rating by Alyssa Hysell
"Craig was awesome to speak with over the phone, answered all of my questions, and made sure I understood everything as well. Would recommend to anyone!!"

Kristooher Seals

April 22, 2023

5  out of  5 rating by Kristooher Seals
"Great place, great people will help you with all your insurance needs"

Ally Broadus

April 22, 2023

4  out of  5 rating by Ally Broadus
"They are really helpful with anything you need"

Kassidy Easterling

April 22, 2023

5  out of  5 rating by Kassidy Easterling
"Wonderful staff and wonderful service! Trey Boggs was able to lower my monthly payment from a competing agency, while providing me with better services! Highly recommend!! 10/10!!"

Melissa St John

April 22, 2023

5  out of  5 rating by Melissa St John
"Been a customer at Craig Loftis State Farm for years!"

Misty Brock

April 22, 2023

5  out of  5 rating by Misty Brock
"Been a customer for several years now! Craig Loftis and his office staff take care of all our insurance needs and are the most welcoming, helpful staff! Stop by and see them. You’ll be glad you did!"

Coconut

April 21, 2023

5  out of  5 rating by Coconut
"Could not say enough good things about Craig Loftis State Farm!! 5 stars for sure!!"

Melonie Hembree

April 21, 2023

5  out of  5 rating by Melonie Hembree
"Love this insurance office! Very friendly staff that treats you like family with all your needs."

Tori Cook

April 21, 2023

5  out of  5 rating by Tori Cook
"The best people to work with. Affordable insurance rates!"

Mary Wilson

April 21, 2023

5  out of  5 rating by Mary Wilson
"I felt super comfortable talking to the staff. They were very welcoming and understanding of my issues"

Piper Gullett

April 21, 2023

5  out of  5 rating by Piper Gullett
"He is so awesome!!!"

rylee meachum

April 21, 2023

5  out of  5 rating by rylee meachum
"The staff are super personable and do their best! Very welcoming and will go above and beyond for their customers!"

Brynne Galloway

April 21, 2023

5  out of  5 rating by Brynne Galloway
"Craig Loftis and his employees are joys to work with and I know his team would do anything to help their customers!"

Ashlee Goodwin

April 21, 2023

5  out of  5 rating by Ashlee Goodwin
"Craig Loftis was so nice and helpful when I talked to him over the phone! He was so personable and understanding. I could tell he truly wanted to help me! I don’t normally write reviews but I felt lead to after all his help! Just an overall GREAT guy!"

Gage Smith

April 21, 2023

5  out of  5 rating by Gage Smith
"I love State Farm!"

Cassidy Noland

April 21, 2023

5  out of  5 rating by Cassidy Noland
"This guy knows his stuff!"

Kaela Surrett

April 21, 2023

5  out of  5 rating by Kaela Surrett
"Great customer service, always goes above and beyond for everyone!"

Games Girl Katie Robertson

April 21, 2023

5  out of  5 rating by Games Girl Katie Robertson
"Gave me a great rate on a benefit package for if I can’t work due to injury or illness"

Alex Howell

April 21, 2023

5  out of  5 rating by Alex Howell
"I've always had a good experience with this office. They've treated me like family. Laura helped me lower insurance rates and was so nice every step of the way!"

abbey Hearn

April 21, 2023

5  out of  5 rating by abbey Hearn
"very friendly and helpful! 10/10 recommend"

Courtney Sumner

April 21, 2023

5  out of  5 rating by Courtney Sumner
"I have had my homeowners insurance and vehicle insurance with this company for nearly 30 years! Everyone in the office has always been very kind and helpful and made sure that I understood everything that I needed to regarding my policies. Anyone looking to change insurance companies, I highly recommend Craig Loftis Berea State Farm."

Ashleigh Lunsford

April 21, 2023

5  out of  5 rating by Ashleigh Lunsford
"he’s the best around! very helpful"

Ashlyn Doom

April 21, 2023

5  out of  5 rating by Ashlyn Doom
"Great place with great people! Maggie is the best in the business!!"

Hannah Terry

April 21, 2023

5  out of  5 rating by Hannah Terry
"The staff was so kind and made me feel valued! I truly felt like they had time for me and my concerns. I highly suggest Craig for all of your insurance needs!!"