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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rose McFarland

Rose McFarland

December 2, 2024

5  out of  5
rating by Rose McFarland
"Debbie Warford has been and continues to be wonderful to work with - My husband and I are happy we made the switch :)"
We responded:
"Rose, we are so happy to hear that Debbie has been wonderful to work with. She is truly the best! We look forward to serving you for many years to come! - Craig"
Profile photo of Shane Blankenship

Shane Blankenship

November 15, 2024

5  out of  5
rating by Shane Blankenship
"This team is great to work with, they will go above and beyond for their customers. Craig and Seth are top notch people! A+++"
We responded:
"Shane, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Craig"
Profile photo of Matthew Weaver

Matthew Weaver

October 17, 2024

5  out of  5
rating by Matthew Weaver
"This is Jessica they are a great insurance company"
We responded:
"Matthew, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Craig"
Profile photo of Colton Walker

Colton Walker

October 16, 2024

5  out of  5
rating by Colton Walker
"Good"
We responded:
"Colton, you're a great customer! Thanks for sharing. - Craig"
Profile photo of Jessica Powell

Jessica Powell

October 16, 2024

5  out of  5
rating by Jessica Powell
"Wonderful insurance"
We responded:
"Jessica, thank you for your time and business. - Craig"
Profile photo of ADP Powell

ADP Powell

October 16, 2024

5  out of  5
rating by ADP Powell
"Very good!!!"
We responded:
"Hello, we appreciate your kind feedback! - Craig"
Profile photo of Kaylee Reed

Kaylee Reed

September 20, 2024

5  out of  5
rating by Kaylee Reed
"I visited there last week and it was so nice , everyone was so friendly! I talked to Debby that works there and she was so sweet and helpful!"
We responded:
"Kaylee, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Craig"
Profile photo of Connie Lawson

Connie Lawson

August 30, 2024

5  out of  5
rating by Connie Lawson
"Best insurance company around!"
We responded:
"Connie, Reading your positive review made my day! - Craig"
Profile photo of Maggie Brock

Maggie Brock

August 28, 2024

5  out of  5
rating by Maggie Brock
"The kindest people to help you!"
We responded:
"Thank you for your kind words, Maggie! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Craig "
Profile photo of Mason Fowler

Mason Fowler

August 27, 2024

5  out of  5
rating by Mason Fowler
"Always have had a great experience working with Craig’s office. Trey helped me every step of the way, and has been there any time I needed something. Highly recommend!"
We responded:
"Mason, thank you for the great feedback! We're thrilled to hear that Trey has consistently provided you with excellent service. Your recommendation means a lot to us! - Craig "
Profile photo of Chase LeMaster

Chase LeMaster

August 26, 2024

5  out of  5
rating by Chase LeMaster
"I absolutely love this company they have treated me so well and do so great with there clients they never fail to impress me! I’m one happy customer!"
We responded:
"Thank you so much for your kind review, Chase! We’re thrilled to hear that you’ve had such a positive experience with us. Your satisfaction and happiness are our top priorities, and we’re grateful for your support! - Craig "
Profile photo of Chris Robertson

Chris Robertson

July 31, 2024

5  out of  5
rating by Chris Robertson
"Honestly love them. Been my insurance agency for over 10 years and has taken care of me when i needed them"
We responded:
"Chris, thank you for your loyalty over the past decade! We’re honored to have been able to take care of you and appreciate your continued trust in us. Call us anytime. - Craig "
Profile photo of Callie Sulzberger

Callie Sulzberger

July 31, 2024

5  out of  5
rating by Callie Sulzberger
"Maggie is fantastic!"
We responded:
"Callie, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business! - Craig "
Profile photo of Debra Warford

Debra Warford

July 31, 2024

5  out of  5
rating by Debra Warford
"Just an all around amazing place!!"
We responded:
"Debra, reading your positive review made our day! Your experience with our team is exactly what we strive for. Thank you for sharing! - Craig "
Profile photo of Megan Darling

Megan Darling

July 31, 2024

5  out of  5
rating by Megan Darling
"I love our State Farm. Seth has been an amazing agent. He is always there to answer any concerns or questions and helps us get maximum savings from our policy."
We responded:
"Megan, I’m happy to hear Seth took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! - Craig "
Profile photo of kayla frederick

kayla frederick

July 31, 2024

5  out of  5
rating by kayla frederick
"Have been with them for years and never had an issue. Friendly staff, prompt service, and never judge if you are a few days late. 10 out of 10 would insurance again."
We responded:
"Kayla, we are always here to help! We take great pride in our dedicated team who goes above and beyond to ensure that every customer receives the highest level of service. - Craig "
Profile photo of Caedmon Case

Caedmon Case

July 31, 2024

5  out of  5
rating by Caedmon Case
"Such a great agency filled with great people!"
We responded:
"Hello, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - Craig "
Profile photo of Slarkin

Slarkin

July 31, 2024

5  out of  5
rating by Slarkin
"Greatest Insurance group in KY! Craig is great and super personable. High recommended giving them a visit!"
We responded:
"Hello, thank you for the wonderful review! We're thrilled to hear that our team has made such a positive impression. Your recommendation means a lot to us. We look forward to continuing to serve you! - Craig "
Profile photo of Tiffany Raven

Tiffany Raven

July 31, 2024

5  out of  5
rating by Tiffany Raven
"Excellent experience with this office. Would recommend to anyone!"
We responded:
"Tiffany, the recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - Craig "
Profile photo of April Akihary

April Akihary

July 31, 2024

5  out of  5
rating by April Akihary
"Have had the best experience with this office! They truly value their customers here! I can thank them enough 😊 Thanks State Farm - Craig Lofts Location!"
We responded:
"Thank you for your kind words, April! We’re so glad to hear you’ve had a great experience with us. We truly value our customers, and it’s rewarding to know that our efforts are appreciated. Thank you for your support! - Craig "
Profile photo of Brianna Kenney

Brianna Kenney

July 30, 2024

5  out of  5
rating by Brianna Kenney
"Maggie is wonderful!"
We responded:
"Brianna, I’m happy to hear Maggie took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! - Craig "
Profile photo of Emily Hutchins

Emily Hutchins

July 30, 2024

5  out of  5
rating by Emily Hutchins
"Great people and place!"
We responded:
"Emily, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Craig "
Profile photo of Lisa Banks

Lisa Banks

July 30, 2024

5  out of  5
rating by Lisa Banks
"Great people and great business."
We responded:
"Lisa, thank you for the five stars! My team and I will always be here for you in your time of need. - Craig"
Profile photo of Jeremy Pierce

Jeremy Pierce

July 30, 2024

5  out of  5
rating by Jeremy Pierce
"This office is great and takes care of its customers. I always deal with Maggie-she’s the best and is really friendly! Would recommend to everyone"
We responded:
"Thank you for the fantastic review, Jeremy! We’re delighted to hear that you found our team was friendly and knowledgeable. Your recommendation is greatly appreciated! - Craig "
Profile photo of Michelle Bramlage

Michelle Bramlage

July 27, 2024

5  out of  5
rating by Michelle Bramlage
"Always helpful!"
We responded:
"Michelle, our doors will always be open to you and your family. We appreciate this kind review! - Craig "