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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kaylee Reed

Kaylee Reed

September 20, 2024

5  out of  5
rating by Kaylee Reed
"I visited there last week and it was so nice , everyone was so friendly! I talked to Debby that works there and she was so sweet and helpful!"
We responded:
"Kaylee, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Craig"
Profile photo of Maggie Brock

Maggie Brock

August 28, 2024

5  out of  5
rating by Maggie Brock
"The kindest people to help you!"
We responded:
"Thank you for your kind words, Maggie! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Craig "
Profile photo of Mason Fowler

Mason Fowler

August 27, 2024

5  out of  5
rating by Mason Fowler
"Always have had a great experience working with Craig’s office. Trey helped me every step of the way, and has been there any time I needed something. Highly recommend!"
We responded:
"Mason, thank you for the great feedback! We're thrilled to hear that Trey has consistently provided you with excellent service. Your recommendation means a lot to us! - Craig "
Profile photo of Chase LeMaster

Chase LeMaster

August 26, 2024

5  out of  5
rating by Chase LeMaster
"I absolutely love this company they have treated me so well and do so great with there clients they never fail to impress me! I’m one happy customer!"
We responded:
"Thank you so much for your kind review, Chase! We’re thrilled to hear that you’ve had such a positive experience with us. Your satisfaction and happiness are our top priorities, and we’re grateful for your support! - Craig "
Profile photo of Chris Robertson

Chris Robertson

July 31, 2024

5  out of  5
rating by Chris Robertson
"Honestly love them. Been my insurance agency for over 10 years and has taken care of me when i needed them"
We responded:
"Chris, thank you for your loyalty over the past decade! We’re honored to have been able to take care of you and appreciate your continued trust in us. Call us anytime. - Craig "
Profile photo of Callie Sulzberger

Callie Sulzberger

July 31, 2024

5  out of  5
rating by Callie Sulzberger
"Maggie is fantastic!"
We responded:
"Callie, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business! - Craig "
Profile photo of Debra Warford

Debra Warford

July 31, 2024

5  out of  5
rating by Debra Warford
"Just an all around amazing place!!"
We responded:
"Debra, reading your positive review made our day! Your experience with our team is exactly what we strive for. Thank you for sharing! - Craig "
Profile photo of Megan Darling

Megan Darling

July 31, 2024

5  out of  5
rating by Megan Darling
"I love our State Farm. Seth has been an amazing agent. He is always there to answer any concerns or questions and helps us get maximum savings from our policy."
We responded:
"Megan, I’m happy to hear Seth took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! - Craig "
Profile photo of kayla frederick

kayla frederick

July 31, 2024

5  out of  5
rating by kayla frederick
"Have been with them for years and never had an issue. Friendly staff, prompt service, and never judge if you are a few days late. 10 out of 10 would insurance again."
We responded:
"Kayla, we are always here to help! We take great pride in our dedicated team who goes above and beyond to ensure that every customer receives the highest level of service. - Craig "
Profile photo of Caedmon Case

Caedmon Case

July 31, 2024

5  out of  5
rating by Caedmon Case
"Such a great agency filled with great people!"
We responded:
"Hello, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - Craig "
Profile photo of Slarkin

Slarkin

July 31, 2024

5  out of  5
rating by Slarkin
"Greatest Insurance group in KY! Craig is great and super personable. High recommended giving them a visit!"
We responded:
"Hello, thank you for the wonderful review! We're thrilled to hear that our team has made such a positive impression. Your recommendation means a lot to us. We look forward to continuing to serve you! - Craig "
Profile photo of Tiffany Raven

Tiffany Raven

July 31, 2024

5  out of  5
rating by Tiffany Raven
"Excellent experience with this office. Would recommend to anyone!"
We responded:
"Tiffany, the recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - Craig "
Profile photo of April Akihary

April Akihary

July 31, 2024

5  out of  5
rating by April Akihary
"Have had the best experience with this office! They truly value their customers here! I can thank them enough 😊 Thanks State Farm - Craig Lofts Location!"
We responded:
"Thank you for your kind words, April! We’re so glad to hear you’ve had a great experience with us. We truly value our customers, and it’s rewarding to know that our efforts are appreciated. Thank you for your support! - Craig "
Profile photo of Brianna Kenney

Brianna Kenney

July 30, 2024

5  out of  5
rating by Brianna Kenney
"Maggie is wonderful!"
We responded:
"Brianna, I’m happy to hear Maggie took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! - Craig "
Profile photo of Emily Hutchins

Emily Hutchins

July 30, 2024

5  out of  5
rating by Emily Hutchins
"Great people and place!"
We responded:
"Emily, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Craig "
Profile photo of Lisa Banks

Lisa Banks

July 30, 2024

5  out of  5
rating by Lisa Banks
"Great people and great business."
We responded:
"Lisa, thank you for the five stars! My team and I will always be here for you in your time of need. - Craig"
Profile photo of Jeremy Pierce

Jeremy Pierce

July 30, 2024

5  out of  5
rating by Jeremy Pierce
"This office is great and takes care of its customers. I always deal with Maggie-she’s the best and is really friendly! Would recommend to everyone"
We responded:
"Thank you for the fantastic review, Jeremy! We’re delighted to hear that you found our team was friendly and knowledgeable. Your recommendation is greatly appreciated! - Craig "
Profile photo of Michelle Bramlage

Michelle Bramlage

July 27, 2024

5  out of  5
rating by Michelle Bramlage
"Always helpful!"
We responded:
"Michelle, our doors will always be open to you and your family. We appreciate this kind review! - Craig "
Profile photo of Kenley Rowse

Kenley Rowse

July 25, 2024

5  out of  5
rating by Kenley Rowse
"They have been nothing but helpful and nice to me, I really appreciate the people who work here :)"
We responded:
"Kenley, thank you for your kind words! We’re thrilled to hear that you’ve found our team helpful and friendly. We appreciate your support and look forward to continuing to assist you! - Craig "
Profile photo of joshua rivera

joshua rivera

July 25, 2024

5  out of  5
rating by joshua rivera
"From the first time I’ve gone there it’s always a great experience friendly people who don’t care to answer any questions you may have"
We responded:
"Thank you for your positive feedback, Joshua! We’re delighted to hear that you’ve consistently had a great experience with us and found our team friendly and helpful. We’re always here to answer any questions you may have! - Craig "
Profile photo of Jason Roberts

Jason Roberts

July 25, 2024

5  out of  5
rating by Jason Roberts
"If you need insurance, call Cameron Wiles. Best insurance agent I’ve ever dealt with!"
We responded:
"Jason, thank you for taking the time to share this feedback from your recent experience with our agency! I'm glad to hear that our team was able to assist you in a helpful and professional manner. - Craig "
Profile photo of Jon Morgan II

Jon Morgan II

July 25, 2024

5  out of  5
rating by Jon Morgan II
"We have been with Craig and team for several years and they have been great!"
We responded:
"Jon, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Craig "
Profile photo of Meghan Morgan

Meghan Morgan

July 25, 2024

5  out of  5
rating by Meghan Morgan
"Any time we have had to submit a claim we have always had a great experience! The agents call every few months to let us know about our options and make sure we have the best coverage and rates."
We responded:
"Meghan, our time with you has been a pleasure. Thank you for providing us with this positive feedback! Call us anytime. - Craig"
Profile photo of Megan Monroe

Megan Monroe

July 24, 2024

5  out of  5
rating by Megan Monroe
"Great experience, they've been very helpful throughout everything."
We responded:
"Thank you for the kind words and the review, Megan. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Craig "
Profile photo of Cierra Monroe

Cierra Monroe

July 24, 2024

5  out of  5
rating by Cierra Monroe
"Maggie, Seth, & Trey were all huge helps in getting my insurance started! Everyone here is super friendly, I wouldn’t want anyone else handling my auto insurance! Definitely recommend giving them a call or sending them a message for a quote :) they do life insurance too, which gives you a discount off your auto insurance!! Thanks so much guys!"
We responded:
"Cierra, I’m happy to hear Maggie, Seth, & Trey took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Craig "