Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Madison Hayes

Madison Hayes

February 24, 2026

5  out of  5
rating by Madison Hayes
"Great people and great service!"
We responded:
"Madison, thank you so much for your kind words! My team and I are always here to help. If you need anything at all, please don't hesitate to reach out! - Craig"
Profile photo of Alex Kelley

Alex Kelley

February 12, 2026

5  out of  5
rating by Alex Kelley
"Very helpful so far in my time with them."
We responded:
"Alex, thank you for sharing this! We're happy to hear that our State Farm Agency has been helpful. My team and I are always here to help. - Craig"
Profile photo of Kelley Freeman

Kelley Freeman

February 10, 2026

5  out of  5
rating by Kelley Freeman
"Most reasonably priced and the staff is so kind and helpful!"
We responded:
"Kelley, thank you so much for sharing this with us! We are so happy that everyone has been kind and helpful. If you need anything at all, please don't hesitate to reach out! - Craig"
Profile photo of M Harrison

M Harrison

February 10, 2026

5  out of  5
rating by M Harrison
"Good service, friendly and professional. Plus saved me over 1100.00 a year. Highly recommend, Cameron made everything easy to switch, and was there to help with any questions I had. Craig has always been top notch, outstanding business."
We responded:
"Thank you so much for sharing this with us! We're so happy to hear that your experience with our State Farm Agency has been so positive. We're always here to help! Your recommendation means the world to us, thank you again. - Craig"
Profile photo of James Hammond

James Hammond

February 10, 2026

5  out of  5
rating by James Hammond
"Great service, energy and wonderful people!"
We responded:
"James, thank you so much for your kind words! We appreciate you and your support. - Craig"
Profile photo of Hurshel Byrd

Hurshel Byrd

February 1, 2026

5  out of  5
rating by Hurshel Byrd
"Best place to do business with treated like family"
We responded:
"Hurshel, thank you for taking the time to share your positive experience with our State Farm Agency! We appreciate you and your support more than you know! - Craig"
Profile photo of Ryan Smallwood

Ryan Smallwood

January 28, 2026

5  out of  5
rating by Ryan Smallwood
"Great customer service. Was able to answer all my questions and gave me great customer service."
We responded:
"Ryan, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Craig"
Profile photo of Michael Dolce

Michael Dolce

January 28, 2026

5  out of  5
rating by Michael Dolce
"Highly recommend."
We responded:
"Michael, my team and I appreciate your recommendation! We are always here to help. Thanks for sharing! - Craig"
Profile photo of Matthew Holbert

Matthew Holbert

January 28, 2026

5  out of  5
rating by Matthew Holbert
"Great experience with State Farm. Clear coverage, fair pricing, and very responsive customer service. I feel confident knowing I’m well covered. Highly recommend!"
We responded:
"Matthew, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate your recommendation more than you know! Thank you so much. - Craig"
Profile photo of grace caudill

grace caudill

January 28, 2026

5  out of  5
rating by grace caudill
"The best prices and the best people!!!"
We responded:
"Grace, thank you so much for sharing your positive experience with our State Farm Agency! We appreciate you. - Craig"
Profile photo of Jamie Saylor

Jamie Saylor

January 6, 2026

5  out of  5
rating by Jamie Saylor
"I was able to work with State Farm in Berea to keep my rates low after a huge hike in premiums from the company I had been using. Thank you!"
We responded:
"Jamie, thank you for taking a moment to share your positive experience with us! Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Craig"
Profile photo of Sheila Taylor

Sheila Taylor

December 30, 2025

5  out of  5
rating by Sheila Taylor
"Just moved into state, they made me feel right at home. Very friendly and professional, and took care of all my insurance needs in no time, and bonus I got all kinds of calendars for the new year, so yee haw! ❤️"
We responded:
"Sheila, we will always strive to leave you with a wonderful customer service experience! Thank you so much for taking a moment to share your positive experience with us! - Craig"
Profile photo of Mark Sandlin

Mark Sandlin

December 30, 2025

5  out of  5
rating by Mark Sandlin
"Highly recommend the Craig Loftis branch of State Farm Ins. With the help of team member Jonah Wooten I saved money on my House, Vehicle's, and Boat. Super easy and super nice people!"
We responded:
"Mark, thank you so much for sharing your positive experience with our State Farm Agency! Your kind words and recommendation mean the world to us! - Craig"
Profile photo of Robert May

Robert May

December 30, 2025

5  out of  5
rating by Robert May
"Jayden was great and easy to work with! Would highly recommend!"
We responded:
"Robert, I'm so glad Jayden has been able to give you such a great experience with our State Farm Agency! Thank you so much for taking a moment to share your positive experience with us. We appreciate you! - Craig"
Profile photo of James Combs

James Combs

December 30, 2025

5  out of  5
rating by James Combs
"Very helpful and nice to work with."
We responded:
"James, thank you so much for your kind words about my team and I! We appreciate you! - Craig"
Profile photo of Caleb Miller

Caleb Miller

December 30, 2025

5  out of  5
rating by Caleb Miller
"Great people! Great coverage! Great price!"
We responded:
"Caleb, thank you so much for your kind review! I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Craig"
Profile photo of Hailey Carpenter

Hailey Carpenter

December 14, 2025

5  out of  5
rating by Hailey Carpenter
"Great customer service! Always available to answer questions!"
We responded:
"Hailey, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Craig"
Profile photo of Sheila Young

Sheila Young

December 14, 2025

5  out of  5
rating by Sheila Young
"I’ve always had a great experience at State Farm."
We responded:
"Sheila, thank you for taking a moment to share this! We appreciate you and your support more than you know. - Craig"
Profile photo of Curtis Jennings

Curtis Jennings

December 12, 2025

5  out of  5
rating by Curtis Jennings
"From the initial phone call we had a great experience with State Farm in Berea, KY. The team understood everything we needed from car insurance to renters insurance and everywhere in between. Extremely satisfied!"
We responded:
"Curtis, thank you so much for your kind words. I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Craig"
Profile photo of Nikki J

Nikki J

December 11, 2025

5  out of  5
rating by Nikki J
"We love state farm in berea , everyone there is so helpful and our rates were great !"
We responded:
"Nikki, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Craig"
Profile photo of Lola Johns

Lola Johns

December 11, 2025

5  out of  5
rating by Lola Johns
"best insurance office around! so friendly and helpful!"
We responded:
"Lola, thank you so much for your kind words! We appreciate you and your support. We are always here to help! - Craig"
Profile photo of Daniel Holt

Daniel Holt

December 11, 2025

5  out of  5
rating by Daniel Holt
"Great company!"
We responded:
"Thanks for sharing, Daniel! We appreciate it. - Craig"
Profile photo of Tara Chrisman

Tara Chrisman

December 11, 2025

5  out of  5
rating by Tara Chrisman
"Great people !"
We responded:
"Tara, thank you so much! We’re here if you need any guidance or have questions. - Craig"
Profile photo of Keith Taylor

Keith Taylor

December 10, 2025

5  out of  5
rating by Keith Taylor
"I highly recommend Craig Loftis State Farm. I have all of my auto, life and other pertinent policies and very please. The staff is top-notch and customer service is amazing!"
We responded:
"Keith, thank you for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! We appreciate you and your support! - Craig"
Profile photo of Jennifer Jones

Jennifer Jones

December 4, 2025

5  out of  5
rating by Jennifer Jones
"Great people here always really nice"
We responded:
"Thank you for your kind words, Jennifer! We appreciate you. - Craig"