State Farm® Insurance Agent Craig Loftis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Garry Barton
August 13, 2026
"Appreciated the support and time they spent with me. Very friendly and helpful. Thank you. Trish Barton"
Keith Carr
August 12, 2026
"Very helpful and knowledgeable about me needs and what I was looking for in my cost range and Cameron made it clear what he could offer for me and meet my needs!!
Thanks State Farm!!"
Carol Polley
August 6, 2026
"Jonah took the time to explain how their insurance plan works. Thank you."
"Thank you, Carol! We’re glad Jonah took the time to explain everything and make the process helpful. We appreciate your review! - Craig"
Keith Browning
August 5, 2026
"Prompt. Efficient.knowledgeable. found same coverage for half the price I was paying."
"Thank you, Keith! We’re glad you received prompt, efficient, and knowledgeable service. We appreciate you sharing your experience! - Craig"
Debra Lowry
July 30, 2026
"Recently switched to State Farm Insurance in Berea and the employees made our experience very easy. Everyone was friendly and helpful. Thank you to Jayden for all of his help."
"Thank you, Debra! We're so glad Jayden and the team made your switch to our Berea office a smooth and easy experience. We appreciate your kind words and welcome to State Farm! - Craig"
Brenda Clark
July 30, 2026
"I checked several agencies and State Farm was the best, they were very informative and knowledgeable and friendly."
"Thank you, Brenda! We're so glad you chose our office and had a friendly, informative experience with our team. We appreciate your kind words and your support! - Craig"
Carrie Hockensmith
July 30, 2026
"We saved so much money by switching our homeowners and car insurance!"
"Thank you, Carrie! We're so glad we could help you save by switching your home and auto insurance. We appreciate you choosing our office! - Craig"
Derek Easter
July 29, 2026
"Great helpful and informative staff. Riley was amazing helping me with all the different coverages and getting me the best quote that worked for us."
"Thank you, Derek! We're so glad Riley was able to help you understand your coverage options and find a quote that worked for you. We appreciate your kind words and your support! - Craig"
tyler
July 29, 2026
"Great Service!"
"Thanks for the kind words, Tyler! - Craig"
Joanie Bryant
July 15, 2026
"They found me my best rates i got car insurance and life insurance for a great deal"
"Joanie, thank you so much for sharing this with us! We're so happy to hear your experience was a positive one. If you need anything at all, please don't hesitate to reach out! - Craig"
Crystlyn Cunliffe
July 7, 2026
"I’ve had my auto, health, and liability insurance with State Farm, and my experience has been nothing but positive. From the very beginning, their team has made every step of the insurance process simple, smooth, and stress-free.
I’ve unfortunately been involved in a couple of accidents, and each time they handled my claims quickly, professionally, and with genuine care. They were there to guide me through the process and made sure everything was taken care of efficiently.
The entire office is friendly, knowledgeable, and always willing to help. They truly go above and beyond for their clients, and every interaction leaves me feeling valued and appreciated. I highly recommend State Farm to anyone looking for an insurance company that genuinely cares about its customers."
"Crystlyn, thank you so much for your thoughtful review! It means so much to hear that you've had such positive experiences with our office over the years. I'm glad our team has been able to make the insurance process as smooth as possible and provide the support you needed when it mattered most. We truly appreciate your trust, your kind recommendation, and the opportunity to help with your insurance needs. Thank you for being a valued part of our State Farm family! - Craig
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Michael Robinson
July 6, 2026
"Nice place nice people great experience"
"Michael, thank you so much for your kind words! Our team is always here to help and we appreciate you. - Craig"
Kathy Lacny
July 6, 2026
"Great service. State Farm is one of just a few insurance companies that will give homeowners insurance for a barndominium. We had All State for years and when they offered us homeowners with a fairly low premium I jumped on it. We'll a few weeks later I received an email from All State saying they were canceling our homeowners insurance. No explanation just cancelled.
I called the office and was told they dont insure barndominiums. When I found State Farm I jumped on it and cancelled my insurance with All State.
Good job State Farm and especially Jonah our agent and Loftis State Farm Berea, Ky"
"Kathy, thank you so much for sharing your experience! I'm so glad Jonah was able to help you find homeowners coverage that fit your needs and make the transition to our office a smooth one. We truly appreciate your trust in our team and are grateful you chose our office. Thank you for your kind words and for allowing us to help with your insurance needs! - Craig
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Jacob Ferris
July 6, 2026
"Easy to work with"
"Jacob, thank you for taking a moment to share this! We're thrilled to hear that your experience was a positive one. If you need anything at all, we're here! - Craig"
Jimmy Gay
July 6, 2026
"Best around hands down!!"
"Jimmy, we appreciate you and your kind words so much! Thank you for taking the time to leave this positive review. We're always here to help! - Craig"
Beverly Ishmael
July 6, 2026
"The best customer service in Berea,Ky! A"
"Beverly, thank you so much for your kind words! Your experience with us is what we strive for. We appreciate you! - Craig"
Gracie Amox
June 11, 2026
"Friendly, knowledgeable, and always willing to help. Great customer service and a team that genuinely cares about their customers. Highly recommend them!"
"Gracie, thank you for the recommendation! We're grateful for the opportunity to serve you and are thrilled to hear you had a positive experience with our team. Providing friendly service and putting our customers first is always our goal. We appreciate your support and look forward to helping you for years to come! - Craig
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sara
June 10, 2026
"Filled out the inquiry form and Jayden contacted me within the hour. He provided me with a quote that’s saving me over $1,200 a year!! And that’s with full coverage!! He was also very patient with all of my questions. The app is also simple to use, which I greatly appreciate as the provider I was with before had a complicated website and the app never functioned properly!"
"Sara, thank you for the wonderful review! We're so glad to hear you had a great experience and were able to save on your coverage while still getting the protection you need. Providing responsive service, clear answers, and a smooth overall experience is what we strive for every day. We appreciate your trust and look forward to being here whenever you need us! - Craig"
Connie Kates
June 9, 2026
"Auto Insurance and life insurance."
"Connie, thank you for the positive review! We appreciate you. - Craig "
Regina Everman
June 8, 2026
"Great to work with!"
"Regina, thank you for your kind words! My team and I will work hard for your business everyday! - Craig"
Jordan Lomio
June 8, 2026
"They are always willing to help even with outrageous circumstances and difficult situations."
"Jordan, thank you for sharing your positive experience with us! Our team is always here to help however we can. We are grateful that you are part of our State Farm family! - Craig"
Netza Mullins
June 8, 2026
"So impressed with the service and attention we received. Would definitely recommend your services to friends and family. Thank you State Farm!"
"Netza, thank you so much for your wonderful review and recommendation! We appreciate your kind words and we are always here to help. We appreciate you and your support! - Craig"
Mary Willis
June 1, 2026
"Very good communication and good rates. Jonah was very good at explaining everything to me. I would highly recommend them to anyone."
"Mary, thank you for your kind words! We're thrilled to hear you had a positive experience working with Jonah. Providing great communication and excellent service is always our goal. We appreciate your support and recommendation! - Craig
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Billy Isaacs
June 1, 2026
"Great customer service great people"
"Billy, thank you so much for the kind words and positive review! We appreciate you. - Craig"
Presley Williams
May 27, 2026
"The service here is amazing and everyone here is sweet as they can be. The customer service is top tier and can’t be beat. They will always provide you with the best deals."
"Presley, thank you for the wonderful review! We're thrilled to hear you had such a positive experience with our team. Providing exceptional customer service is our top priority, and we truly appreciate your kind words and support! - Craig"