State Farm® Insurance Agent Craig Loftis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
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October 17, 2025
"state farm turned a stressful situation into a piece of cake. thank yall"
"Thank you so much for sharing this! My team and I are always here to help. - Craig"
Harold Rhodus
October 16, 2025
"Friendly staff, very professional and great service."
"Harold, we appreciate you and your kind feedback! Thank you so much for putting your trust in our office. - Craig"
Becky Reynolds
October 16, 2025
"Very professional and kind!"
"Becky, thank you for taking the time to share this with us. My team and I are always here to serve you and your insurance needs! - Craig"
Miranda Kerby
October 15, 2025
"State Farm has been very helpful with me throughout my time of being with them as a customer. Their rates are very good and they will go out of their way to help in all your needs."
"Miranda, thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Craig"
Doug Haley
October 15, 2025
"Good rates,understood my needs , friendly!"
"Doug, thank you for your positive review! My team and I are always here to help and serve your insurance needs! - Craig"
Danielle
October 15, 2025
"Very knowledgeable, friendly, and efficient staff! I definitely recommend."
"Danielle, Thank you so much for the kind review! - Craig"
Della Horn
October 15, 2025
"Love the service I receive from this office. Very personable and professional."
"Della, Thank you for sharing your experience with our office. We appreciate your trust in our business! - Della"
Jessica Henson
October 15, 2025
"Switched to State Farm and could not be happier! Got an excellent starting rate that was already much lower than we had been at any previous agency. Six months in, recieved yet another excellent discount and now ask why we didnt switch sooner! The customer service has been top tier any time we've had questions. We will DEFINITELY be sticking with State Farm!"
"Jessica, This made my day! We look forward to serving your insurance needs in the years to come. Thank you! - Craig"
Mickie Lamb
October 15, 2025
"Excellent customer service. They make you feel comfortable and give you excellent explanations of what you are getting with your Automobile coverage Homeowners Life Insurance and Renters coverage. I would recommend people to them for the coverages they are looking for. I am really pleased with this office. Call them today for quotes."
"Mickie, Your experience is exactly what we strive for! Thank you for sharing. We appreciate your business! - Craig"
Dovie Mabe
October 15, 2025
"I was very satisfied with State Farm in Berea. I couldn’t ask for better service. Everyone was very helpful answered all my questions took care of my needs."
"Dovie, Thank you for the kind review. We will always be here when you need us! - Craig"
Frances Hensley
October 15, 2025
"This place goes above and beyond"
"Frances, Thank you so much for the review! - Craig"
Edward Mafnas
October 15, 2025
"Very kind and responsive to my calls and texts. Found me the best rate possible without me asking."
"Edward, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Craig"
Bobbi Jo Miller
October 15, 2025
"Jonah was very helpful, friendly and made it easy to establish my insurance policy."
"Bobbi, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Craig"
Haley Noble
October 15, 2025
"The best insurance with the best prices! (:"
"Haley, My team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Craig"
Vanessa Rector
October 15, 2025
"Statefarm is great at communicating and helping you quickly with any problem"
"Vanessa, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Craig"
Christina Sawyer
October 15, 2025
"A very friendly and helpful office! They take the time to get to know you and your circumstances, and build reasonable insurance packages around them."
"Christina, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Craig"
Tim Ward
October 15, 2025
"Great service, went above what other company would do for me"
"Tim, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Craig"
Katherine Stringfield
October 14, 2025
"I have been a customer of State Farm for over twenty years and I have never had any difficulty dealing with them. We’ve had several incidents, like hail damage or storm damage caused by fallen trees and they have always taken care of us in our time of need. I would recommend them to anyone."
"Katherine, we appreciate you! - Craig"
Ted Brittingham
October 14, 2025
"Have been a client for 9 years with multiple policies. Always professional and eager to assist."
"Ted, Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Craig"
kendall billiot
October 14, 2025
"Great people to deal with! Highly recommended"
"Kendall, Thank you for the five-star review! My team and I will always be here for you to serve you and provide you with top-notch service! - Craig"
Leah Wiseman
October 14, 2025
"Great insurance. I have insurance on my car and house and no one could beat their prices. Really appreciate the way they helped me. Very professional."
"Leah, Thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Craig"
Chris Ridge
October 14, 2025
"Great service and prices."
"Chris, Thank you! I’m happy your insurance experience was so positive! - Craig"
Logan Ann Moberly
October 14, 2025
"Debbie and Ayden were extremely helpful, knowledgeable, and kind! Would recommend."
"Logan, Our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you - Craig"
Jennifer Walden
October 14, 2025
"Saved us money to switch! They made the process easy and are great to work with."
"Jennifer, My team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Craig"
Victoria Randall
October 14, 2025
"This state Farm has been so personal, I always talk to someone in the office without having to be on hold. They are quick to get anything I need resolved and very friendly. Thanks for your great service!"
"Victoria, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Craig"